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930bd is direct about what account data we collect, how we use it, and the steps you can take to review or correct your records. Access to this platform and its policy terms depends on your local law and eligible regions.
When you open an account with us, we collect the information you submit during registration — your name, email address, and the payment method details you connect to your wallet. For transactions processed through bKash or Upay, we record the transaction reference and amount as part of your account history; we do not store full mobile wallet credentials on our servers beyond what is required to match a transaction to your account record. We also collect device and session data — browser type, IP address, and session timestamps — to maintain account continuity when you move between mobile and desktop. This data helps us recognise your device and keep your session intact without requiring you to re-authenticate unnecessarily. Cookies are used to hold session state and to remember your display preferences; you can adjust cookie behaviour through your browser settings at any time. We do not sell your personal information to third parties. Where we work with service providers to operate the platform, those providers are bound by data-handling terms consistent with this policy. The application of this policy and your rights under it depends on your local law and the eligible regions from which you access the platform.
This policy applies to information collected through 930bd directly — your account registration, wallet activity, and session data on this platform. It does not extend to third-party services you reach from here, and eligibility for any feature depends on your local law and eligible regions.
Covers data collected when you register, log in or update your account details on 930bd. This includes your email, device identifiers and the session records we keep to support account continuity across devices.
Covers payment references created when you use bKash or Upay to fund your account wallet. We hold transaction IDs and amounts in your account history. Full wallet credentials are not retained beyond the point of transaction matching.
Covers usage signals — pages visited, game sessions opened, and navigation patterns — that we use to keep the platform functional and to understand how features are used. This data is held in aggregate and linked to your account session.
Does not cover any data collected by payment providers, game studios or external services once you leave or interact with those services directly. Review the privacy terms of those third parties independently, as this policy cannot govern them.
Your account record is accessible through the signed-in account area, where you can review the details we hold against your profile. If any detail — your name, contact email or linked payment reference — is incorrect, you can update it directly from the account settings page or raise a correction request through our support channel. We aim to process correction requests within a reasonable period; the timeline depends on verification steps needed to confirm your identity. Where you want to understand what data is held on your account or how a specific record was generated, contact our support team with your account identifier and the nature of your question. If you decide to close your account, you can submit that request through support; we will confirm what data is retained for legal or fraud-prevention reasons and what is deleted. Retention periods depend on the type of data and applicable rules in the regions where we operate. Access to these rights and the scope of what applies to you depends on your local law and eligible region.
Open the signed-in account area to see the profile details, transaction history and session information we hold. Check each field against what you submitted and note any discrepancies before contacting support.
Update your name or email directly from account settings where the field is editable. For payment-linked details such as a bKash or Upay reference, contact support with your account ID so we can process the correction securely.
Send your query through the support route listed on this page. Include your account identifier and a clear description of what you are asking about. We will confirm receipt and follow up with a response.
Submit a closure request through support. We will advise you on what data is deleted and what is retained under our legal obligations before the account is closed.
If you have a question about this privacy policy, your account data or a correction request, use the published contact routes below. We do not list support hours or response guarantees we cannot evidence — send your message with your account identifier and a clear subject line so it reaches the right team.
Open the live chat window from any signed-in page on the platform. State your query and your account identifier at the start of the conversation so the team can locate your record without delay.
Send a written request to the support email address published in the footer of the site. Include your registered email, account ID and a description of the data or privacy matter you are raising.
The account help section, accessible from your signed-in dashboard, contains links to the correction form and data request form. This is the direct route for structured requests relating to your personal record.
We apply consistent data handling practices across every device touchpoint — mobile browser, desktop and the app — so your account session and payment records are treated the same regardless of how you connect. Cookie settings, retention periods and security controls are described below.
Session cookies keep you logged in and hold your display preferences. You can manage or clear cookies through your browser settings at any time. Disabling cookies may affect session continuity, particularly when switching between mobile and desktop on the same account.
Access to your account record is protected by the credentials you set at registration. If you believe your account has been accessed without your permission, contact support immediately using the live chat or email route and include your account identifier in the first message.
We retain account and transaction data — including bKash and Upay payment references — for as long as your account is active and for a period after closure, in line with legal and fraud-prevention obligations. The specific retention period depends on the data type and applicable rules in your region.
When this policy changes in a material way, we post a notice in the account area. Continued use of the platform after a posted update indicates you have read the revised terms. You can request the prior version through support if you need it for reference.
Real questions about how your data is handled, who sees it, and what you can do about it — answered here without jargon.
We collect your name, email address and the payment method details you connect during account setup. If you use bKash or Upay, we record the transaction reference and amount. We also collect device identifiers and session timestamps to support account continuity across devices.
We do not sell your personal information. Where we work with service providers to operate the platform, those providers handle data under terms consistent with this policy. We do not control data collected by payment providers or game studios once you interact with their services directly.
Go to the account settings page while signed in and update any editable field. For payment-linked details such as a bKash or Upay reference, contact support with your account ID. We will confirm the correction once your identity has been verified.
Yes. Send a request through the support email or live chat with your account identifier and a clear description of what you want. The scope of what we can provide and the timeline depend on your local law and the eligible region from which you access the platform.
We retain certain records — including transaction references from bKash and Upay payments — for a defined period after closure, as required by legal and fraud-prevention obligations. The exact duration depends on the data type and applicable rules in your region.
We post a notice in the signed-in account area when the policy is updated in a material way. Continuing to use the platform after a posted update indicates you have read the revised terms. Contact support if you need a previous version for reference.